Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sweet Hommers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sweethommers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@sweethommers.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sweethommers.com
The projector is satisfied, the children are also delighted. It's the 3rd day we have a cinema at home. From a distance of three meters, the screen is obtained on the floor of the wall. Read a small font is not comfortable, but when watching movies, there is enough quality. Very convenient to use with wireless mouse, very convenient. Very much. WiFi, Bluetooth catches perfectly. Screen mirroring with delay and lag. Without Bluetooth speakers sound like from the phone. View only in the evening, for a day waiting screen.
The order arrived in three days. I didn't even expect it. The box was a little mint but inside everything is whole. Until at work did not check out the one as bought as a gift. Complete set as in the description. Thank you. Recommend. Let's see how it works and complement the review.
Great projector! Just like in the description. All functions work. Compact and light. The case is all metal (32 GB). Battery with very decent capacity. The image quality is also excellent. Works almost without noise. Took for office presentations. This is the second such, bought in this store. Delivery is very fast, courier service. Recommend! You will not regret if you buy this projector!
Super fast delivery checked devices everything works fine all the image quality is excellent even in semi-full room can be viewed store excellent polite seller recommend spotlight recommend the screen huge and the quality is normal
Great store! Delivery in Russia sdek to the door less than a week, it was very important because. I bought it as a gift. Functions have not yet checked because I want to spatter a gift and the charge is small, but with the Test inclusion, the picture is simply excellent, I expected that it would be worse, auto-correction works perfectly. I hope the gift will appeal, very compact and interesting gadget. Thank you for the quick response and delivery!
Fast delivery, with tracking, well packed, the quality is excellent. Recommend.
All the norms, it shines brightly visible well cloudy day, for two gigs quite bright, but of course it's only for trips, for home so-so,
Everything is super! The store is good! Thank you so much! I was waiting!! Finally, we will watch movies with children))) everything works. On the case: despite the fact that this Android is not the tenth) everything perfectly loads and works, automatic image adjustment at Angle direction. To the WiFi connected perfectly. All OK is a big plus. I attach a photo with 180 cm from the wall. Good trade and success to the seller and store!
Delivered very quickly, the projector really liked the daughter. Thank you! Health and good business!
It came in 6 days! It was faster. Thats ok. Externally, everything is whole. Until I turned on, I did not check. I'll unsubscribe later...
Thank you very much! It´s perfect and fast delivery
very good product , recommend store
Very quickly received my order! !! Thanks huge!!! very grateful to the store!!!
Fast delivery, attentive store, well packed, the quality is excellent, there is a remote and a bunch of cords for any connection
Everything is fine! Description corresponds. I liked the projector.
Fast, satisfied with the product
Delivered the courier home. Parcel received One month after order. The order is satisfied.
Excellent, compact projector. Reads all formats. AirPlay works.
if the wire as UK it’s will be perfect
Только получила, ждала правда долго, надеюсь оно того стоило, упаковано грамотно, сама упаковка понравилось, ещё дополню отзыв
но что можно сказать проектор удобно брать с собой но с мышкой беспроводной очень удобно на фото сделал экран из натяжного потолка 60 дюймов всё супер заказал ещё экран на 100 дюймов чтоб на улице смотреть быстрая доставка курьером рекомендую продавца!!!
Все отлично, пришёл быстро 10 дней (доставка из РФ). Соответствует описанию. Не сразу разобрался с пультом ДУ, думал, что не работает. Оказалось, что у него очень узкий радиус действия, срабатывает только с тыльной стороны Проектора. Спасибо продавцу, помог быстро разобраться.
Great projector. Little damudenky. For hiking and traveling the most it! Brightness is enough even in low light. Almost silent, very compact and light. I can definitely recommend to everyone and this projector and this store.
Когда включил до обновлений WiFi монитор с телефона работало с мелкими задержками , а когда обновил так как всё время выходил ярлык и обновил и после этого видео задержки стали по 2-8 секунд , продавец говорят что это мой телефон так работает , обнаружил и такой недостаток с микро SD при запуске видео и потом перемотать на середину долго думает , пока всё потом ещё напишу .
Thank you! Super! Fast delivery by courier! Very satisfied! Son projector really liked! Seller recommend!